What are the costs for delivery?
Standard shipping is €4,95 for orders inside the Netherlands. For customers outside of the Netherlands, the tariff varies per country. When selecting your country during check-out, you will see the tariff applicable for your country!
Can I change or cancel my order?
Unfortunately it is no longer possible to change or cancel your order after shipment. If your order has not yet been shipped, you can contact us at email@example.com
Can I return my order?
After receiving your order you have 14 days to return the items (at own cost and including original packaging). Please insert your order-number in the package.
5754HC Deurne, The Netherlands
sale items cannot be returned
If you have ordered with free shipping and want to return items so that the total amount does not come to the required amount for free shipping, the shipping costs are no longer reimbursed and we deduct the shipping costs from the refund.
My order has not arrived
Contact us at firstname.lastname@example.org.
I have not received a confirmation email
When your order is paid you will always receive a confirmation email. Is this not the case? Then check your unwanted e-mail or check whether you have entered the correct e-mail address. You can always contact us about the status of your order at email@example.com